Soobell Rules and Regulations
Using the Soobell website and placing an order means accepting the rules of purchase, payment, shipping, return and protection of customer rights. Please read this page before purchasing.
1. General conditions of use of the site
Soobell is a specialized store of eye make-up products. Users undertake to enter correct, complete and up-to-date information when placing an order. The user is responsible for the mistake in the address, contact number or information of the recipient.
2. Order registration and payment
- The order registration is finalized when the payment is made successfully or the order is confirmed by support.
- Product prices may be updated due to changes in inventory, supplier or market conditions.
- In case of a system error in the price or inventory, Soobell reserves the right to cancel the order and refund the money.
3. Send order
Order preparation and shipping time varies based on destination, order volume and working conditions. Soobell strives to prepare and ship orders as quickly as possible.
4. Return and exchange
Due to the hygiene of cosmetic products, product returns can only be considered if there is a discrepancy, damage during delivery, or a confirmed problem with the product. The product must not be used, opened or tampered with unless the problem with the product is detectable after opening.
5. Ownership of content
The texts, images, categories and content published on the Soobell site are owned by this website and commercial use is not permitted without prior agreement.